Project: Ongoing Support for Student Access Systems and Maintenance
Sponsor: Bill Koseluk (Instructional Computing)
Presently, 475 computers of the 1244 are in service for open access
and instructional purposes for the campus, serving over 135 courses each
quarter and thousands of students. These are supported with only 2.0FTE
of technical personnel from Instructional Computing. This is very difficult,
and the lack of support is further exacerbated by rising demands for increased
access. 35 new stations are being added to that support group and so another
CNT II FTE at $65K is needed to help provide technical support for the
increased number of stations.
How This Project Supports the Academic Mission of UCSB
One cannot overstate the importance of a modern computing environment
for students. Campuses are widely judged by the extent and efficiency of
its computing facilities. Computing has long been known to be an indispensable
adjunct of education. As UCSB aspires to the highest levels, there can
be no question as to the importance of a vibrant technology presence on
campus. Therefore, to create effective student computing environments,
equipment must be replaced on a reasonable schedule. Once computing is
in place, reliable, workable ongoing maintenance is essential.
Funding Source and How This Project Relates to It
There is no funding for this request at this time. Instructional Computing
can continue to support 475 systems with 2.0 FTE, and it may even absorb
the addition of new facilities with little new support. However, the quality
of the support is likely to decrease while the stress on existing staff
is surely to rise.
Costs: Initial Year and Recurring
Systems support: $65,000 CNT-II (Salary and benefits).
Matching Opportunities
No matching opportunities are available though it is likely that various
departments will supplement shortfalls in funding.
Staff Support Required
See Costs, above.
Existing Resources to Be Used
None.
Project Timeline
Ongoing.
Life Cycle of Result
Indefinite.
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